Delivery Policy

Premium 2 Person White Glove Service to deliver all your furniture without any hassle

Elevate Your Sofa Experience with Our Premium White Glove Delivery Service!

At Live Lusso, we go beyond delivering sofas; we provide an unmatched luxury and convenience experience. Bid farewell to the hassle of handling heavy furniture and managing packaging materials, as our exclusive 2-Man Premium White Glove Delivery Service takes care of it all.

Complimentary Assembly Included!

We are thrilled to announce that assembly is included free of charge in this premium service. Our dedicated delivery team will expertly assemble your sofa unless, of course, you prefer to do it later at your own pace.

Premium Service, No Additional Cost!

Yes, you heard it right! Our Premium White Glove Service is our gift to you, ensuring your sofa journey is smooth and hassle-free. No extra charges for this royal treatment; it's our way of expressing gratitude for choosing Live Lusso.

The Dream Team

Meet your sofa's personal bodyguards – our dynamic duo of delivery experts. They handle the transportation with utmost care, ensuring your sofa arrives at its new home in perfect condition. Leave the heavy lifting to us!

Unwrapping the Luxury

A premium delivery deserves a touch of elegance. Our team will remove all packaging materials, leaving you with a pristine, ready-to-enjoy sofa. No cardboard chaos, just pure comfort.

Eco-Consciousness Included

We share your commitment to the planet. That's why we responsibly dispose of all packaging materials through recycling. Enjoy your new sofa guilt-free, knowing you've made an eco-friendly choice.

Experience the Future of Sofa Delivery with Live Lusso. We're not just delivering furniture; we're delivering comfort, convenience, and a touch of luxury – all at no additional cost! Welcome home to exceptional service.

Live Lusso – Elevating Your Home, One Sofa at a Time

Please Note:

Our complimentary delivery service covers one attempt. Missing a scheduled delivery may incur an additional cost of £100 for rearrangement. To ensure a seamless process, please have someone on-site to inspect the sofa upon delivery, preserving your refund options.

If you've missed your delivery slot and wish to rearrange, please contact our customer services team at hello@livelusso.com for assistance.

For deliveries to apartment buildings, please be aware that if the sofa cannot fit inside an elevator, our policy dictates manual delivery up to the first floor. This aligns with our health and safety policy, prioritising the well-being of our staff and adhering to the prohibition of carrying heavy furniture on more than one floor.

How We Work

Free Returns

Free Returns

No Hassle Within 30 days

Free Premium Delivery

Free Premium Delivery

Inc Installation, & Removal of Packaging Waste

No Assembly Required

No Assembly Required

We take care of assembly, so you don't have to

Hand Made

Hand Made

To Perfection

15 Year Guarantee

15 Year Guarantee

For Piece of Mind

We Love Our Planet

We Love Our Planet

1 Tree planted for every order